Privacy Policy for Gulam Chor
Last updated: October 19, 2026 · Effective: October 19, 2026
This Privacy Policy explains how IYGroup ("we," "us," or "our") collects, uses and shares information when you use the Gulam Chor mobile game ("the App") on Android and iOS.
By using the App you agree to this Policy. If you do not agree, please do not use the App.
1. Information We Collect
We do not ask for your real name, email address, phone number, contacts, photos, location or payment details. The App does not require you to create an account with a password.
1.1 Information You Choose to Provide
- Player name and avatar. The display name and avatar you pick in the App. They are shown to other players in online matches and on leaderboards. Please do not use your real name or any personal information as your player name.
- Feedback. If you send feedback from inside the App, we receive your message, the star rating and category you chose, your player name, your anonymous player ID, your device platform (Android/iOS) and the App version.
1.2 Information Created When You Play
- Anonymous player ID. When the App first starts, Firebase Authentication creates a random anonymous ID for your installation. It is not linked to your name, email or phone number.
- Game progress. Chip balance, level and experience points, unlocked and equipped cosmetics (tables, card backs), quests, achievements and daily-reward streaks.
- Leaderboard data. Your player name, avatar, rating, matches won, pairs made and rounds won.
- Online match data. While you play online, your player ID, name, avatar and in-game actions are shared in real time with the other players at your table. Room data is temporary and only used to run the match.
1.3 Information Collected Automatically
- Usage and analytics data (via Google Firebase Analytics): screens visited, game events (e.g. match started, round ended, rewards claimed), session length, app version, device model, operating-system version, language, country/region derived from IP address, and an app-instance identifier.
- Crash and performance data (via Firebase Crashlytics): crash logs, stack traces, device state at the time of the crash and the anonymous player ID.
- Advertising data (via Google AdMob): your device's advertising identifier (Google Advertising ID on Android; IDFA on iOS only if you allow tracking), IP address, device and app information, and ad interactions (impressions, clicks, rewarded-video completions).
- Configuration data (via Firebase Remote Config): an app-instance identifier used to deliver game settings.
See Firebase privacy information for details.
1.4 Information Stored Only on Your Device
Settings such as sound on/off, notification preferences and cached progress are stored locally on your device and are not sent to us.
2. How We Use Information
We use the information above to:
- Run the game, save your progress and sync it between sessions
- Run online multiplayer matches and show leaderboards
- Show advertisements and reward you with chips for watching rewarded ads
- Send local reminders (e.g. daily reward is ready) if you allow notifications
- Understand how the App is used, fix crashes and improve gameplay
- Respond to feedback you send
- Prevent cheating, fraud and abuse, and comply with legal obligations
We do not sell your personal information.
3. Advertising
The App is free and supported by ads served by Google AdMob. Google and its partners may use the advertising identifier and other device information to show ads and measure their performance, which may include personalised ads based on your interests.
- EEA, UK and Switzerland: we ask for your consent before personalised ads are shown. You can change your choice at any time from the App's privacy settings.
- iOS: the App will only access your IDFA if you allow tracking in the App Tracking Transparency prompt. You can change this in Settings → Privacy & Security → Tracking.
- Android: you can reset or delete your advertising ID in Settings → Google → Ads (or Settings → Privacy → Ads).
Learn more: Google Advertising privacy
4. Third-Party Services
We use the following service providers, each with its own privacy policy:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Firebase Authentication (Google) | Anonymous sign-in (random per-installation player ID) | Link |
| Cloud Firestore & Realtime Database (Google) | Saving progress, leaderboards & online multiplayer rooms | Link |
| Firebase Analytics (Google) | App usage & gameplay telemetry | Link |
| Firebase Crashlytics (Google) | Crash diagnostics & stability logs | Link |
| Firebase Remote Config (Google) | Delivering game settings | Link |
| Google AdMob / Google Mobile Ads SDK | In-app advertising, rewarded videos & ad consent | Link |
| Google Play / Apple App Store | App distribution, in-app review prompts & update checks | Link |
Apple's privacy policy is available at apple.com/legal/privacy. Data processed by Google may be stored and processed on servers in the United States and other countries.
5. Sharing of Information
We share information only:
- With the service providers listed above, to operate the App
- With other players, limited to your player name, avatar, game stats and in-game actions
- When required by law, or to protect the rights, safety and property of our users or ourselves
- With a successor in the event of a merger, acquisition or sale of assets
6. Data Retention
- Game progress and leaderboard data: kept while you use the App and deleted on request (see Section 8).
- Online room data: temporary and removed after the match.
- Feedback: kept for as long as needed to review it, and at most 24 months.
- Firebase Analytics: kept for up to 14 months.
- Firebase Crashlytics: crash reports are kept for up to 90 days.
7. Security
We use Google Firebase security rules so that each player can only change their own data. No method of storage or transmission is 100% secure, but we take reasonable steps to protect your information.
8. Your Rights and Choices
- Delete your data: email us at iycreateapp@gmail.com with the subject "Delete my Gulam Chor data". Include your player name, and your player ID if you can (shown in the App's settings or profile). We will delete your progress, leaderboard entries and feedback within 30 days. Uninstalling the App removes local data but does not delete data already saved online.
- Access or correct your data: contact us at the same address.
- Ads: see Section 3.
- Notifications: turn them off in the App's settings or in your device settings.
- Analytics: you can limit data collection by resetting your advertising ID or turning off ad personalisation in your device settings.
Depending on where you live (for example the EEA/UK under GDPR, California under CCPA/CPRA, or India under the Digital Personal Data Protection Act, 2023), you may have extra rights, including the right to object, restrict processing, data portability and to complain to your local data-protection authority.
Our legal bases for processing (where GDPR applies) are performance of our contract with you (running the game), our legitimate interests (analytics, security, crash fixing) and your consent (personalised ads).
9. Children's Privacy
The App is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
10. Changes to This Policy
We may update this Policy from time to time. We will post the new version on this page and update the effective date. Important changes will also be announced in the App.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
We aim to respond within 30 days.
This policy applies solely to the Gulam Chor mobile application and does not apply to third-party websites or services that may be linked from within the app.